When you book with New Image detailing, you should read and agree to the terms and conditions of the booking prior to making an appointment. Once an appointment has been made, you are bound under the terms and conditions herein.
New Image Detailing offers several different detailing packages and services. These packages may be changed at any point in time at New Image Detailings discretion.
Bookings are charged upon completion of the service requested. New Image Detailing accepts cash, debit, checks, venmo, and Credit Card. Any Card Declined will lead New Image Detailing to ask the customer to find a solution for the payment of the service provided.
Customers should remove all personal belongings, money and other significant items from their vehicle prior to any type of detailing. New Image Detailing will not accept any liability for any loss or damage to any personal property including the vehicle being serviced, any belongings contained inside of the vehicle or to the location of service. Assure that your vehicle is being serviced in a lawful and safe area and if you feel otherwise please communicate your concerns with your car detailing specialist. All vehicles are cleaned at the customer’s own risk and must be able to withstand normal cleaning processes. Any damage claims as a result of cleaning will be limited to the cost of the service. We reserve the right to take debit or credit card details to secure the booking. We reserve the right to alter or move a booking in line with staffing levels and/or weather conditions and /or machinery or equipment failure. New Image Detailing reserves the right to charge an hourly rate of $50 (or proportion thereof) for any work that is not within the boundaries of the booking at the discretion of New Image Detailing. A minimum 20% surcharge will be applied to all jobs that involve urine, vomit, blood, feces, or other hazardous materials.
You may reschedule or cancel any appointment up to 48 hours before the due date. However, inside of the 48 hour period, a $40 fee is charged to compensate our technician.
If there is probable and clear cause that the service technician did not fulfill the package as ordered or there is clear evidence of poor craftsmanship, we will at our cost redo the uncompleted or unsatisfactory portion of the service free of charge. Any claims must be filed within 24 hours of the completion of the service by phone call or text message (706-960-6767). Pictures of the area must be texted to (706) 960-6767 within 24 hours of the claim being made.
Due to traffic or exceptional circumstances, our technician might arrive late. Please allow a 30-90 minute arrival window. New Image Detailing shall do its best to let you know about any delay.
All content, materials, and information displayed on our Website, including text, images, logos, graphics, videos, and software, are the property of New Image Detailing or its licensors and are protected by intellectual property laws. You may not reproduce, modify, distribute, or display any content from our Website without our prior written consent.
We may collect personal information such as your name, email address, phone number, and postal address when you voluntarily provide it to us. This information may be collected when you fill out forms on our website, subscribe to our newsletter, request a quote, or contact us for inquiries or support.
We use the information we collect to provide and maintain our car detailing services, respond to your inquiries, process payments, schedule appointments, and deliver requested information or updates.
We may engage trusted third-party service providers to assist us in operating our business and providing our services. These providers may have access to your personal information but are obligated to keep it confidential and use it only to perform their designated functions on our behalf.
We take appropriate measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We use industry-standard security practices and technologies to safeguard your data. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Our website and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take immediate steps to delete such information from our records.
We may disclose your information if required by law, court order, or governmental regulation, or if we believe that such disclosure is necessary to protect our rights, property, or safety, or that of others. This includes sharing information with law enforcement, regulatory authorities, or other third parties in response to a lawful request or to prevent fraud or illegal activities.
We may use your personal information to communicate with you regarding our services, send you important notifications, respond to your inquiries or requests, and provide customer support. We may also send you promotional and marketing materials, subject to your preferences and applicable laws.
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted
